Contact 91 Club

Reach us

Have a question about your 91 Club account, games, or withdrawals? Our support team is ready to help. Choose the channel that works best for you:

• Email: [email protected], attach screenshots of any error messages or transaction IDs to help us resolve your issue faster.
• In-app chat: Open the 91 Club app, tap Support in the bottom menu, and start a chat instantly. This is the fastest channel for urgent queries.

Always include your registered email address and Player ID in every message. For payment-related issues involving PhonePe, GPay, or BHIM UPI, also share the UTR (Unique Transaction Reference) number from your payment app so our team can trace the transaction directly.

Office hours

Our support availability at 91 Club is as follows:

• Automated in-app chat: 24 hours a day, 7 days a week, instant replies any time, including late nights and public holidays.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST.
• Email response time: Within 24 hours on business days.

For example, if you contact us at 11:00 PM IST via chat, the automated assistant handles your query right away; a live agent follows up the next morning if further action is needed. This is quicker than the callback queues offered by many other platforms.

Online-only support

91 Club is a fully digital platform serving players across India, whether you are in Mumbai, Delhi, Bengaluru, Hyderabad, Kolkata, or any smaller city. All support is delivered exclusively via email and in-app chat. There is no physical office, walk-in counter, or postal address anywhere in India.

This digital-first model means your support ticket is logged instantly, assigned a reference number, and tracked through to resolution, no travel, no phone queues, no waiting rooms. Contacting us through our official digital channels ensures your query is handled securely and resolved as quickly as possible.